facet3d - https://use.facet3d.studio is back up – Incident details

All systems operational

Show current status

https://use.facet3d.studio is back up

Resolved2 hours 54 minutes

Affected

Facet™ App

Major outage from 1:05 PM to 4:00 PM

Dashboard

Major outage from 1:05 PM to 4:00 PM

  • ResolvedUTC

    This issue has been fully resolved. The Facet dashboard and editor are operating normally again.

    The outage was caused by an issue with an upstream service provider, which has since been fixed. We monitored for a period after recovery to confirm everything is stable.

    Thanks for your patience during the disruption.

  • IdentifiedUTC

    We're currently experiencing an outage affecting the Facet dashboard and editor. We've traced the cause to an issue with an upstream service provider, which is outside our direct control. Their team is aware and working on a fix.

    The rest of Facet remains operational — this issue is limited to the dashboard editor. We're monitoring closely and will update this page as soon as we have more information.

    We apologise for the disruption.